Communication is the foundation of all healthy relationships. Whether it is between couples, friends, family members, coworkers, or customers, the way we communicate with one another is essential to how we get our individual needs met. Whether it is addressing an employee who is chronically late, a coworker who is not doing the job, or a child who lies about homework, this workshop will help equip you with the skills to confront disappointing performance and behaviors so you can solve problems, improve accountability, and strengthen relationships. You will learn:
Three traits of a crucial conversation
Seven principles for mastering crucial conversations
What to do before, during and after a crucial conversation
NOTE: This course is only available to Caesars Entertainment Leadership Team Members!
TEAM MEMBERS: This course is only open to those in a position of Supervisor, Manager, or above. Please contact the Talent Development Dept. with any questions: [email protected]