COMMUNICATIONS TRAINING OFFICER UPDATE: ON THE JOB TRAINING IN DISPATCH
December 4-6, 2019 (This is a three day course, 0800-1700 hours each day)
This course enhances the training skills of Training Managers, Training Coordinators, and Training Officers. This exciting 3-day course provides students with the tools and skills to train new dispatchers in a formal personalized one-on-one training atmosphere using some of the following methods:
Learn innovative and new teaching methods
Learn or enhance the ability to evaluate the skill set of a trainee
Develop an on the job training program
Enhance and develop skills in communication, counseling and conflict resolution
Althought this is an update course, NEW TRAINING officers will benefit from the experience of the other students and learn a lot of great techniques.
Instructor: Melissa Lotero
POST Plan II, Course Control #1107-30937-19001
What Others Have Said About This Course
"Melissa was fun and professional. She was a good trainer for this class."
"Class was handled very nicely, covered the material, and definitely encouraged involvement from all present. Well done."
"I enjoyed the whole class!"
For additional information or questions, contact Melissa Lotero at [email protected], or by calling 619.342.7344
Prerequisite: Must be currently employed by a public safety agency
Classes presented by the San Diego Association of Public Safety Dispatchers are certified by the California Commission on Peace Officer Standards and Training and meet the continuing professional training requirements for California public safety dispatchers.